Trust & Safety

Safety policies that are practical on real streets.

ZLOT combines listing review, booking controls, and role-based operations to keep user and owner workflows predictable and auditable.

Verified Listings

Owner listings pass review before going live, with reject reasons and audit trails.

Role-based dashboard access and policy checks for user, owner, and admin actions.

Booking lifecycle states prevent invalid transitions and reduce billing disputes.

For access failures, payment disputes, or safety incidents, report within 24 hours so the support team can audit booking logs and action history.

Emergency situations should be reported to local emergency services first.